Executive Presence (EP). Sylvia Ann Hewlett.

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What do I love about: Executive Presence?

Absolutely practical. I love this book because the writer breaks down EP and provides not only anecdotes but also practical steps across the 3 pillars of EP: gravitas, communication and appearance. The writer also provides great guidance on feedback as a mechanism for building EP as well as how to balance authenticity and conformity.

What do I not love about: Executive Presence?

Zilch

Who should read: Executive Presence?

Every working professional will benefit immensely from this.

Who should not read: Executive Presence?

Regardless of what you do, you will benefit from this book.

Notes from Reminiscences of Executive Presence

  • The wrong message and the wrong messenger can destroy careers whatever the substantive reality.
  • No man or woman attains a top job, lands an extraordinary deal or develops a significant following without the heady combination of confidence, poise, and authenticity  that convinces the rest of us we are in the presence of someone who is the real deal

EP rest on three pillars:

  1. How you act (gravitas)
  2. How you speak (communication)
  3. How you look (appearance)

On Gravitas

  • Projecting confidence and “grace under fire” was the number one pick of senior executives asked to identify what constitutes EP.
  • The ways in which you are different does not constitute the bar keeping you from moving up but rather the lever that might propel your progress.
  • Nothing is more important than a leader in troubled times who projects calm and confidence.
  • You have to be there in bad times as well as good, to show you lead from the heart as well as from the head.
  • Substance must be the bedrock for someone to be taken seriously.
  • To lean into the wind when your heart is pounding you must believe in yourself deep down.
  • We don’t know how strong we are until we are in hot water.
  • Given that showing teeth draws on so many stereotypically male attributes- aggression, assertiveness, toughness, dominance-its ostensibly easier for males to appear decisive.
  • Testosterone makes men feel bolder, louder, and more assertive, they say; as a result, they’re more comfortable showing teeth and taking risks. It is important to project an aura of invincibility.
  • Give everything 150% instead of the occasional 100%.
  • Sometimes the very things an organization wants you to change about yourself is the very thing you need to change the most about them.

Example of gravitas blunder

  • Sexual impropriety
  • Lack of integrity
  • Flip-flopping
  • Shallow/lightweight
  • Inflated ego/bullying
  • Off-color or racially insensitive jokes

How to deepen your gravitas

  • Surround yourself with people who are better than you
  • Be generous with credit
  • Stick to what you know
  • Show humility
  • Smile more
  • Empower others presence to build your own
  • Snatch victory from the jaws of defeat
  • Drive change rather than be changed

On Communication

The top communication skills include:

  • Superior speaking skills
  • Ability to command a room
  • Forcefulness & assertiveness
  • Ability to read a client/a boss/ a room
  • Sense of humor and ability to banter
  • Body language/posture

Elements that make a speaker persuasive:

Passion (27%), voice quality (23%), presence (15%), and content (15%)

How to command a room

  • Establish connection
  • Deliver your words as a musician delivers note
  • Use narratives
  • Get rid of props
  • Be succinct

Communication blunders

Constantly checking devices, high-pitched or shrill, over reliance on props, crying, visible trembling, rambling and redundant, failure to establish eye-contact

How to polish your communication skills

  • Ditch the verbal crutches. Fillers such as urm, em
  • Broaden your small talk
  • Get control of your voice
  • Overprepare
  • Less can be more
  • Invoke your vertical
  • Lose the props

More on communication

  • Do not allow challenges to your authority to go unanswered.
  • A British accent does wonders for your gravitas.
  • Being forceful and assertive is a core executive trait, for both men and women.
  • It is critical you strive to be conversant on a host of topics, if only because you will have the confidence to insert yourself into the casual conversations of your superior.
  • I have been told I do not demand respect, that my presence expects it.

On Appearance

  • When I look in control, I feel in control- and that’s how others perceive me.
  • For men as well as women sexuality scrambles the mind.
  • There is a plethora of research proving the point that intrinsically attractive people get a speed pass over life’s bumpier transitions. They get hired more often, earn more, and even fare better in court than unattractive people.
  • If women’s leadership potential is unreasonably correlated to weight, men’s is unfairly correlated to height.
  • A full head of hair for a man signals youth and vigor.
  • Men and women are turning to plastic surgery as a solution to ageism.

Top aspects of appearance

  • Being polished and groomed
  • Physically attractive, fit, slim
  • Simple, stylish clothes that position you for your next job
  • Being tall
  • Being youthful & vigorous

On feedback

  • Great feedback is timely, specific, and explicit on what actions needs to be taken by you
  • As a rising star you must learn to become better at eliciting, receiving and acting on criticism. 2nd you as a leader must become better at giving criticism while modelling how to receive it

How to get the EP feedback you need

  • Recognize you need it
  • Develop a thicker skin
  • Routinely ask for specific, timely, prescriptive feedback
  • If you cannot get actionable feedback from your superiors, ask for a coach or pay out of pocket yourself
  • Create a circle of peers with whom you can share feedback
  • Cultivate a sponsor
  • Listen for the ring of truth
  • Demonstrate you will act on the feedback you have been given
  • When you are given vague criticism. Get clarity by asking how your behavior is negatively impacting outcomes
  • Do not burst into tears

Tactics on how to give feedback like a true leader

  • Give frequent, discrete pointers rather than semi-annual downloads
  • Do not impart feedback when you are angry
  • Put the good things out there first
  • Embed correctives in your criticism
  • Catch people when they are getting it right
  • Preface feedback with the assurance that you have the persons best interest at heart and wish to ensure their success
  • Discuss appearance in the context of personal branding
  • Enlist a third party

Goldilocks syndrome: You are never just right. You are too this, you are too that and you will always be, because what is behind it is hidden bias

How to win greater latitude: insights and strategies

  • When you show teeth, show that you have the best interests of the team at heart
  • When speaking truth to power widen your band or receptivity with a judicious use of humor
  • Hit the mark by taking more careful aim. Pick your target, pick your moment, and fire your best shot. If I am participating in a meeting my first communication cannot be meek. I do not speak up unless I have a good point to make or insight to add. I usually wait to speak until I am prepared to make a counterpoint or ask an insightful question. The opposite applies if I am leading the meeting, I take charge immediately by offering a bold statement. I do not do small talk or ask about people’s weekends or their family. Here is what I need. Here is my objective. Let’s get started.
  • Build a personal brand that grants you lots of latitude to be you- and be relentless in projecting it
  • Buy more EP latitude by wielding your credentials more consciously
  • Show you care- Many people feel constrained by parameters that narrow the choices between comfort and conformity

Tactics to resolve the tension between authenticity and conformity

  • Know your non-negotiables and walk away
  • Never try to be someone you are not
  • Play the long game
  • Perceive slights as opportunities to address ignorance
  • Seek air cover before you step out to assert your authenticity
  • Leverage your background
  • Differentiate yourself by what makes you different

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